Last Updated: June 23, 2026
Welcome to Free Moving CRM. These Terms of Service govern your access to and use of our website, software, CRM tools, forms, integrations, and related services available through https://freemovingcrm.com.
By accessing or using Free Moving CRM, you agree to these Terms. If you do not agree, please do not use our website or services.
1. About Free Moving CRM
Free Moving CRM provides CRM and sales tools designed for moving companies, including tools to help users create and send quotes, manage leads, track deals, and connect business communications with email and related integrations.
Free Moving CRM is intended for business use by moving companies, sales teams, operations teams, and related service providers.
2. Eligibility
To use our services, you must be at least the age of majority in your province, state, or country of residence, or be using the service on behalf of a business entity that you are authorized to represent.
By using Free Moving CRM on behalf of a company, you confirm that you have authority to bind that company to these Terms.
3. Accounts and User Responsibilities
You may be required to create an account to access certain features. You agree to provide accurate, complete, and current information when creating your account.
You are responsible for:
- Keeping your login credentials secure.
- All activity that occurs under your account.
- Ensuring your team members use the service properly.
- Maintaining accurate business, customer, quote, and lead information.
- Complying with applicable laws when using customer data.
You must notify us immediately if you believe your account has been accessed without authorization.
4. Acceptable Use
You agree not to use Free Moving CRM to:
- Violate any law, regulation, or third-party right.
- Send spam, deceptive messages, or unauthorized marketing communications.
- Upload malicious code, viruses, or harmful software.
- Attempt to gain unauthorized access to our systems or other users’ data.
- Copy, resell, reverse engineer, or misuse the service.
- Use the service to collect or process illegal, harmful, or abusive content.
- Misrepresent your business, pricing, quotes, services, or customer communications.
We may suspend or terminate accounts that violate these Terms or create risk for Free Moving CRM, our users, or third parties.
5. Customer Data
You retain ownership of the business information, customer records, quotes, leads, communications, and other data you upload or enter into Free Moving CRM.
By using the service, you grant Free Moving CRM a limited right to process, store, transmit, and display your data only as needed to provide, maintain, secure, and improve the service.
You are responsible for ensuring that you have the necessary rights, permissions, and consents to upload and process customer data through Free Moving CRM.
6. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using Free Moving CRM, you agree that we may collect and process information as described in that policy.
You are responsible for complying with applicable privacy laws when collecting customer information through your moving business, including names, phone numbers, emails, addresses, moving details, and quote information.
7. Third-Party Integrations
Free Moving CRM may connect with third-party platforms, including email, CRM, marketing, analytics, payment, or automation tools.
Your use of third-party integrations may be subject to the terms, policies, limits, and fees of those third-party providers. Free Moving CRM is not responsible for third-party services, downtime, data handling, feature changes, or pricing changes.
If you connect a third-party account, you authorize Free Moving CRM to access and process information from that account as necessary to provide the connected features.
8. Quotes, Estimates, and Business Communications
Free Moving CRM may help you create, send, manage, or track quotes and customer communications.
You are solely responsible for:
- The accuracy of any quote, estimate, price, rate, fee, or service description.
- Honouring your own customer agreements.
- Complying with moving industry rules, consumer protection laws, tax obligations, and advertising requirements.
- Reviewing all customer-facing communications before sending them.
Free Moving CRM does not guarantee that any quote, estimate, or message generated through the platform is legally sufficient, commercially accurate, or suitable for your specific business.
9. Fees and Paid Services
Some features may be free, while others may require payment, subscription, setup fees, or access to third-party paid tools.
If you purchase a paid service, you agree to pay all applicable fees, taxes, and charges. Fees may be billed monthly, annually, or as otherwise stated at the time of purchase.
Unless otherwise stated, fees are non-refundable once services have been provided or access has been granted.
We may update pricing, plans, or included features from time to time. Any material pricing changes will apply according to the terms presented at the time of renewal or upgrade.
10. Free Plans and Feature Limits
Free Moving CRM may offer free access to certain features. Free features may be limited, modified, suspended, or discontinued at any time.
We do not guarantee that any free feature will remain available permanently or that a free plan will include the same functionality over time.
11. Service Availability
We aim to provide reliable access to Free Moving CRM, but we do not guarantee uninterrupted or error-free service.
The service may be unavailable due to maintenance, updates, technical issues, third-party provider outages, security incidents, or events outside our control.
We are not liable for losses caused by downtime, data delays, integration errors, email delivery issues, or temporary service interruptions.
12. Data Backup
We may maintain backups for operational and security purposes, but you are responsible for maintaining your own copies of important business records, customer information, quotes, contracts, invoices, and communications.
Free Moving CRM is not a substitute for your own recordkeeping, accounting, legal, or compliance systems.
13. Intellectual Property
Free Moving CRM, including its website, software, branding, design, content, workflows, templates, and technology, is owned by us or our licensors.
You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from our software or content unless we give you written permission.
You retain ownership of your own business data and customer information.
14. Feedback
If you provide suggestions, ideas, feature requests, or feedback, you grant us the right to use that feedback without restriction or compensation. This helps us improve Free Moving CRM and related services.
15. Suspension and Termination
We may suspend or terminate your access if:
- You violate these Terms.
- Your account creates security, legal, or operational risk.
- Required fees are unpaid.
- You misuse the service or third-party integrations.
- We are required to do so by law or a third-party provider.
You may stop using Free Moving CRM at any time. If you cancel a paid service, your access may continue until the end of the current billing period unless otherwise stated.
16. Disclaimers
Free Moving CRM is provided on an “as is” and “as available” basis.
We do not guarantee that:
- The service will be uninterrupted, secure, or error-free.
- The CRM will meet every business requirement.
- Quotes, automations, emails, or integrations will always work perfectly.
- The service will generate leads, sales, bookings, or revenue.
- Data entered by users will be accurate or complete.
You use the service at your own risk.
17. Limitation of Liability
To the maximum extent permitted by law, Free Moving CRM and its owners, employees, contractors, partners, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes loss of profits, revenue, customers, goodwill, business opportunities, data, or business interruption.
To the maximum extent permitted by law, our total liability for any claim related to the service will not exceed the amount you paid to Free Moving CRM in the three months before the claim arose, or CAD $100 if you used only free services.
18. Indemnification
You agree to defend, indemnify, and hold harmless Free Moving CRM from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your use of the service.
- Your customer communications, quotes, pricing, or moving services.
- Your violation of these Terms.
- Your violation of laws or third-party rights.
- Data you upload, process, or transmit through the service.
- Misuse of integrations or third-party platforms.
19. Changes to the Service
We may update, modify, add, or remove features at any time. We may also change how the service works to improve performance, security, compliance, or user experience.
We are not responsible if a feature is changed, limited, or discontinued.
20. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of Free Moving CRM after changes are posted means you accept the updated Terms.
21. Governing Law
These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, unless another jurisdiction is required by law.
Any disputes will be handled in the courts located in Alberta, Canada, unless applicable law requires otherwise.
22. Contact Us
For questions about these Terms, please contact us:
Free Moving CRM
Website: https://freemovingcrm.com
Email: [insert your support email]
Small edits I recommend before publishing
Replace info@freemovingcrm.com with your actual support email. Also, if you have a registered corporation behind Free Moving CRM, add the legal business name, for example:
Because this is for a SaaS/CRM product handling customer data, you should also publish a separate Privacy Policy and ideally a Data Processing / Security section if you plan to integrate deeply with HubSpot, Gmail, or customer lead data.